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Customer.io Startup Program

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Customer.io's Startup Program empowers early-stage startups with subsidized access to a sophisticated customer engagement platform. The program offers two tailored plans – Startup Basic and Startup +Plus – providing options for free access or subsidized pricing at $100/month. Eligible startups must have raised less than $10M, use organically acquired contacts, and be new to Customer.io's paid services. Key features include multi-channel messaging (email, SMS, push notifications), behavioral tracking, segmentation, A/B testing, API access, and integrations. Additionally, startups benefit from a robust partner network offering extended credits, cross-platform discounts, and priority reviews, with partners like Y Combinator, Techstars, Mercury Banking, and AWS Activate. After the 12-month period, startups transition to paid plans.

Starting from

$1,800

Up to

$12,000

Program Tiers

Startup Basic

Free access for up to 12 months with essential features including 30k profiles and community forum support.

Credit Value

$1,800

Duration

12 months

Benefits

Stellar
Stellar
Premium benefits for established projects
Level 3
Free for 12 months
Supports up to 12,000 users
Includes Essentials features
30k profiles included
Community forum support

Eligibility

Lunar Gravity
Lunar Gravity
Simple application process, usually just a quick form
Level 1
Less than $10M total funding
Organically acquired contact lists
No previous paid Customer.io usage

Apply Now

1

Apply

Submit your application through Customer.io's startup program portal.

Apply Now

Frequently Asked Questions