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Help Scout for Startups

customer support saas collaboration free trial

Comprehensive customer support platform offering shared inbox, knowledge base, live chat, and in-app messaging capabilities. Help Scout provides everything startups need to build a world-class support team with unlimited users and AI-powered tools for scaling customer communications.

Starting from

100%

Up to

100%

Program Tiers

Help Scout Plus - 6 Months Free

Complete customer support platform with no limitations for eligible startups

Discount Value

100%

Duration

6 months

Benefits

Orbital - Enhanced benefits for growing projects
Orbital
Enhanced benefits for growing projects
Launchpad - Basic benefits to help you get started
Orbital - Enhanced benefits for growing projects Level 2
Stellar - Premium benefits for established projects
Galactic - Ultimate benefits package for industry leaders
6 months free access to Help Scout Plus (no limitations)
Unlimited users and AI-powered tools
Shared inbox, knowledge base, and live chat
In-app messaging and customer management
Integration with 90+ tools and world-class support

Eligibility

Lunar Gravity - Simple application process, usually just a quick form
Lunar Gravity
Simple application process, usually just a quick form
Lunar Gravity - Simple application process, usually just a quick form Level 1
Earth Gravity - Moderate documentation like basic financials, pitch deck
Solar Gravity - More intense: interview rounds, additional verification documents
Black Hole Gravity - Most demanding (complex due diligence)
New Help Scout customers only
Incorporated tech startup
Less than two years old
Generating under $1 million in annual recurring revenue (ARR)
Bootstrappers welcome (no funding requirements)

Apply Now

1

Apply for Help Scout Startup Program

Complete the application form to get 6 months free access

Apply Now

Frequently Asked Questions